Together we will work to understand why teams that trust one another are not afraid to engage in passionate dialogue around issues and decisions that are key to the organization’s success. They do not hesitate to disagree with, challenge, and question one another, all in the spirit of finding the best answers, discovering the truth, and making great decisions. Learning Objectives
Gain an understanding of your own and your team’s feelings about conflict
Describe your team’s collective norms around conflict
Apply the conflict resolution model to a current team conflict
State some strategies for handling conflict in your team